Introduction to the Sales Process
The sales process involves much more than simply making a sale. In fact, there are many elements to keep in mind from the time you make contact with a client, until the time the client purchases your product or service and walks away fully satisfied. Fortunately, once you are aware of the elements of the sales process, you will be able to facilitate a sale with skill and confidence. In this module, you will learn to identify the stages of the buying and selling process. In addition, you will learn techniques that will ensure that you are focused on meeting the real needs of your clients. As a result, you will provide your clients with top-quality customer service every time.BR>
Introduction to the Sales Process is one of twelve modules in the Customer Service program.