Courses Catalogue
Grow your Business with Owner and Employee Development
Problems in just one area of your business can affect the entire operation.
  • Many small and medium sized small business owners have never had any formal management training. While you may know your business well, there are usually one or a few missing pieces.
  • The Chamber e-Learning Centre can help - over 250 courses cover all of the core competencies that a business owner needs to be successful.
The skills and productivity of your employees directly affect the bottom line.

What happens if you give them the skills to succeed?

Everything. Greater motivation. Higher productivity. Better results.

Make sure you and your employees have the skills you need. We offer hundreds of courses covering management, coaching, leadership, customer service, supervision, sales and marketing, key technical and end-user PC topics.

A small investment can mean huge business growth.
  • eLearning is cost-effective, convenient, and extremely beneficial to your business.
  • Our courses are created for the small and medium-sized business. Because we work with chambers all across Canada, we can offer drastically reduced prices so that you and your employees can gain as much top quality learning as possible and contribute to life-long learning and success.
Here's how it works:
  • Click on the Package Title below for a complete listing of courses in each Package.
  • Click on the module title to get a detailed description of the course content.
  • Receive unlimited access to all courses contained in any Bundle or Package chosen. Take as many courses as you like over the subscription period. You need to purchase a separate program for each employee.

 

Small Business Growth Academy Program

12 months

$ 189

The Growth Academy Online is designed to facilitate long-term sustainable change in your business processes. With in-depth coverage of all components of the “8 Steps to a Better Business”,  the Small Business Growth Academy Online contains 34 courses that require only 30 hours to complete. Click for More Info…
Strategic Focus 1 Modules
Profitable Foundation 6 Modules
Leadership 10 Modules
Marketing & Sales 5 Modules
Systems 5 Modules
Team 6 Modules
Growth 2 Modules
Freedom 1 Modules
 

Health & Safety Package [includes 20 courses]

4 months

$ 199
This program provides small and medium-sized businesses training on how to keep workplaces safe from potential workplace hazards and undesirable work environments. Because health and safety legislation in Canada applies to all employers, large and small, this health and safety program will help you achieve compliance with federal, provincial or territorial law.
Health & Safety Package [includes 20 courses] 20 Modules
 

Health and Safety - WHMIS

4 months

$ 95
The Workplace Hazardous Materials Information System (WHMIS) is designed to inform employers and workers about hazardous materials used in the workplace. WHMIS answers two important questions: How are hazardous products identified? and What are the hazards associated with using these products? This module provides employers and workers with the information they need to keep the workplace safe and healthy.
Workplace Hazardous Materials Information System (WHMIS) 1 Modules
 

Accounting & Finance.

4 months

$ 129
If you want your business to provide abundant wealth, a great lifestyle and freedom of choice, then you need to work on the foundations of your business. By improving your business’ structure, you get to build the foundations of your success. Learn how to control money, understand financial statements, manage cash flow and finance your business.
Banking, Credit and Money  - New 12 Modules
Basic Business Finance 2 Modules
Financial Management for Small Business Certificate 5 Modules
Interpreting Financial Statements 4 Modules
Introduction to Risk Management  New! 1 Modules
Understanding Financial Statements 1 Modules
 

Business Communication

4 months

$ 129
Effective communication is critical to workplace success. The modules in this program will build skills in listening, speaking, making presentations, business writing, and reports, and focus on special communication topics including non-verbal communication, communicating negative messages, and team communication. Each module has a test.
Communications and Presentations 15 Modules
Cross Cultural Training 6 Modules
Email Etiquette 1 Modules
Writing Effective E-Mails 1 Modules
 

Customer Service

4 months

$ 129
Increase sales by improving customer service. Learn to create and maintain valuable customer relationships, make a winning first impression, overcome communication barriers, diffuse tensions, and improve telephone skills, listening skills, and communication skills.
Attaining Excellence for Leaders and Managers 6 Modules
Customer Service Certificate 11 Modules
Essence of Caring for Health Care 6 Modules
Expanding Customer Services (for Financial Services) 5 Modules
Feelings: Customer Service for those in Service Retail 6 Modules
Feelings: Quality Service...First Time, Every Time 6 Modules
Five Star Service for Hospitality Employees 6 Modules
Five Star Service for Hospitality Managers 6 Modules
Tourism Excellence Certificate      3 Modules
Working With Customers 12 Modules
 

Human Resource Management

4 months

$ 129
Employment of people generally gives most business owners the greatest headaches. You can create a business where your employees work longer and more productively than ever imagined. Learn how to recruit, interview, hire and train a high performance team. Create job descriptions and set goals for each team member. Set your company’s rules of the game and learn how to delegate and make employees accountable. Get the monkeys off your back! Become the coach of your team and win the game of business.
Employment Ethics & Compliance Topics 25 Modules
HR Basics 5 Modules
HR Management 16 Modules
Human Resources Development Topics 25 Modules
Sexual Harassment for Employees 3 Modules
Sexual Harassment for Managers & Supervisors 4 Modules
Train-the-Trainer 3 Modules
 

Leadership, Management & Supervision

4 months

$ 129
A company without a leader is like a sports team without a head coach and without a game plan. Leadership, more than anything else, will determine the success or failure of your business. Great leaders share a common outcome – they oversee getting important things done. Learn how to manage time. Put first things first.
Change Management   Update - this program now comes with an exam. 2 Modules
Health and Safety for Small Business 1 Modules
Leading People 26 Modules
Management & Supervisory Modules 21 Modules
Management and Team Building 8 Modules
Time Management - Strategies for Success 1 Modules
 

Marketing and Sales

4 months

$ 129
Create a Marketing Plan and Unique Selling Proposition that distinguishes you from the competition. Identify your target market and define your ideal customer. Apply the “4 Ps” of marketing to your niche so that you no longer compete on price. Develop a high performance sales team and sales process.
Basic Sales Modules
11 modules to increase your knowledge about effective and productive selling techniques 		11 Modules
Introduction to the Sales Process 1 Modules
Marketing 4 Modules
Sales Is Just Great Service! (for Financial Services) 6 Modules
Social Media Marketing 1 Modules
Systematic Selling - The Complete Program 8 Modules
Time Management - Strategies for Sales Success 1 Modules
 

Personal Development

4 months

$ 129
These concise, learner-friendly personal development modules will help you develop a positive work environment, improve your productivity, enhance your interpersonal relationships, and find a healthy balance between work, family and self.
Career Growth 24 Modules
Investing 101 1 Modules
Job Search for Success 7 Modules
Personal Finance 7 Modules
Workplace and Personal Skills Certificate 22 Modules
 

Strategy

4 months

$ 129
As a business owner, you need to be more strategic, long term focused and less tactical/technical on day to day operations. Create a vision and culture for your company. Select your target market and put all of your energies, systems, people and resources into giving them what they want. Set and align your business and personal goals because being in business should give you more life.
Developing a Strategic Plan 1 Modules
Doing Business in the Americas Certificate 5 Modules
Entrepreneurship 3 Modules
Going Global - An Introduction to International Trade   Updated Version with New Content!! 5 Modules
Stages of Growth in Leading Firms Certificate 3 Modules
Strategic Management Certificate 6 Modules
Strategies for Meeting Goals 1 Modules
Trade Series Certificate 4 Modules
 

Systems & Operational Excellence

4 months

$ 129
Streamline your operations so you make more profit from each and every sale. Productivity and quality are the key focus areas within this section. Topics include quality management, project management, problem solving, designing work processes and operations management.
Excellence for Small Business Self-Evaluation Tool 1 Modules
Introduction to Operations Management 1 Modules
Problem Solving and Decision Making 6 Modules
Project Management 4 Modules
 

Desktop Training

4 months

$ 129
This courseware can aid career development and help users gain confidence working with computers. Improve office productivity and performance by increasing knowledge and proficiency in Word, Excel, PowerPoint, Access and Outlook. Learn all about PC’s, Windows and the Internet.
All About Desktop - The Complete Package 16 Modules
Microsoft Office 2010 6 Modules
 

Soft Skills Package

12 months

$ 295
Get the entire library of courses with over 250 modules. Have everything you need to learn the business skills necessary for business success and a life of abundance.
Attaining Excellence for Leaders and Managers 6 Modules
Banking, Credit and Money  - New 12 Modules
Basic Business Finance 2 Modules
Basic Sales Modules
11 modules to increase your knowledge about effective and productive selling techniques 		11 Modules
Career Growth 24 Modules
Change Management   Update - this program now comes with an exam. 2 Modules
Communications and Presentations 15 Modules
Cross Cultural Training 6 Modules
Customer Service Certificate 12 Modules
Doing Business in the Americas Certificate 5 Modules
E-Biz is Good Biz Level I Certificate 15 Modules
E-Biz is Good Biz Level II Certificate 12 Modules
Email Etiquette 1 Modules
Employment Ethics & Compliance Topics 25 Modules
Entrepreneurship 3 Modules
Essence of Caring for Health Care 6 Modules
Excellence for Small Business Self-Evaluation Tool 1 Modules
Expanding Customer Services (for Financial Services) 5 Modules
Feelings: Customer Service for those in Service Retail 6 Modules
Feelings: Quality Service...First Time, Every Time 6 Modules
Financial Management for Small Business Certificate 5 Modules
Five Star Service for Hospitality Employees 6 Modules
Five Star Service for Hospitality Managers 6 Modules
Going Global - An Introduction to International Trade   Updated Version with New Content!! 5 Modules
Health and Safety for Small Business 1 Modules
HR Basics 5 Modules
HR Management 16 Modules
Human Resources Development Topics 26 Modules
Interpreting Financial Statements 4 Modules
Introduction to Operations Management 1 Modules
Introduction to Risk Management  New! 1 Modules
Investing 101 1 Modules
Job Search for Success 7 Modules
Leading People 25 Modules
Management & Supervisory Modules
29 modules to help you improve your management skills 		29 Modules
Management and Team Building 8 Modules
Marketing 4 Modules
Personal Finance 7 Modules
Problem Solving and Decision Making 6 Modules
Project Management 4 Modules
Sales Is Just Great Service! (for Financial Services) 6 Modules
Sexual Harassment for Employees 3 Modules
Sexual Harassment for Managers & Supervisors 4 Modules
Stages of Growth in Leading Firms Certificate 3 Modules
Strategic Management Certificate 6 Modules
Systematic Selling - The Complete Program 8 Modules
Time Management - Strategies for Sales Success 1 Modules
Time Management - Strategies for Success 1 Modules
Tourism Excellence Certificate      3 Modules
Trade Series Certificate 4 Modules
Train-the-Trainer 3 Modules
Understanding Financial Statements 1 Modules
Working With Customers 12 Modules
Workplace and Personal Skills Certificate 22 Modules
Writing Effective E-Mails 1 Modules
 
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